Authors: Kapoma James K, Dr. Patricia Eunice Lupupa
Abstract: Purpose: This study examined the role of modern technology in enhancing school administration in selected public primary schools in Nsama District, Zambia. Methodology: A descriptive mixed-methods design was used. Data were collected from 40 respondents (3 headteachers, 3 deputies, 4 HODs, 30 teachers) across three purposively selected schools via questionnaires, interviews, and document reviews. Results: Mobile phones/WhatsApp (100%), computers (86.5%), and printers (81.1%) were most common. Benefits: improved record accuracy (89%), faster communication (100%), reduced paperwork (86%). Challenges: inadequate computers (81.1%), unreliable electricity (78.4%), poor internet (75.7%), limited ICT skills (70.3%), insufficient funding (67.6%), lack of technical support (64.9%). Schools used coping strategies (mobile alternatives, peer support, PTA involvement) but lacked formal ICT plans. Conclusion: Technology enhances school administration but adoption in rural schools is constrained by infrastructure deficits, funding gaps, and low digital literacy. Recommendations: Increase ICT funding, expand rural electrification/internet, establish district ICT support units, and mandate ICT professional development.
DOI: https://doi.org/10.5281/zenodo.19883640
