Authors: Mrs. Chaitrashree M R, Dr Akila S, Mrs. Vidya R, Dr Latha H. R
Abstract: Despite the fast pace at which technologies have integrated within organization work processes, their influence on employees' work-life balance (WLB) remains rather paradoxical. The research aims to explore the relationship between intensity of technology adoption (collaboration platforms, AI-powered tracking systems, and mobile connectivity) and WLB outcomes by examining 410 knowledge workers from IT, banking, and health care industries. Utilizing a mixed methods design with survey, semi-structured interview, and analysis of organizational policies, it was found that the impact of technology adoption on WLB demonstrates an inverted U-curve where the moderate level of adoption positively influences flexibility and autonomy of workers (β = 0.38, p < 0.01) whereas excessive technology adoption increases technostress, blurring of boundaries between work and private life, and after-work engagement with technology use (M = 5.2 extra hours/week). Comparing organizations, it has been found that organizations that enforce digital curfew policies have 42% less employee burnout rate compared to others.
DOI: http://doi.org/10.5281/zenodo.20671935
