Authors: Ukeme Henry Udo, Ekpoafia, Constance Aniefiok
Abstract: This study examined administrators' strategies for improving student retention and completion rates in National Open University of Nigeria, Uyo Centre.The study employed a descriptive survey design with a population of 106 administrators and facilitators in National Open University of Nigeria (NOUN) Uyo Learning centre. This comprised 7 administrators and 99 facilitators. The entire population was studied as census without sampling due to the manageabke size of the population. The instrument for data collection was a structured questionnaire titled "Administrators' Strategies for Improving Student. Retention and Completion Rate Questionnaire” The reliability of the instrument was determined using Cronbach Alpha method. Reliability coefficients of 0.89, 0.77 and 0.84 were obtained. The findings of the revealed among others that revealed that administrators' adoption of flexible learning options and provision of incentives for completion improve student retention and completion rates in National Open University of Nigeria, Uyo Centre to a high extent. Based on the findings it was recommended among others that National Open University of Nigeria, Uyo Centre should continue expanding flexible learning options, including online course delivery, modular courses, and flexible schedules (e.g., weekend and evening classes). This will further accommodate the diverse needs of students, especially working adults, and help in reducong dropout rates.
DOI: https://doi.org/10.5281/zenodo.18481379
