Authors: Professor Dr. T. M. Hemalatha, Mr. M. Dinesh
Abstract: We live in an age where every click, every pause, and every pattern we leave behind tells a story. That story is no longer going unheard. Born at the crossroads of Artificial Intelligence, Big Data, and the Internet of Things, the Internet of Behaviour quietly and persistently is learning to listen. It watches how people work, how customers choose, and how decisions unfold on the factory floor and beyond. This study steps into that world, not merely to observe, but to understand what IOB truly means for the people and businesses of Coimbatore City, a city that has long worn its industrial identity with quiet pride. To give this inquiry a human face, voices were gathered 120 of them from employees who spend their days inside these industries and customers whose experiences shape its pulse. Through structured conversations and careful statistical examination, a layered picture began to emerge. On one hand, IOB breathes new life into productivity, sharpens the edge of decision-making, and draws businesses closer to the people they serve. On the other hand, it casts a shadow — of surveillance felt a little too closely, of stress that arrives uninvited, and of data that sometimes travels further than it was ever meant to go. What this study ultimately finds is not a simple verdict of good or bad, but something more honest that IOB is powerful precisely because it is personal. For IOB to grow roots rather than just branches in the industrial world, it must be guided by ethics, protected by strong data governance, and shaped with the trust of the very people it touches. Because in the end, behind every behaviour that gets recorded, there is still a human being who deserves to be treated as more than just data.
DOI: http://doi.org/
