“Impact Of Digital Banking On Coustomer Satisfaction”

Authors: Tanmaya Chandrakant Sangewar, Dr. Prashant Kalwade.

Abstract: This study explores how digital banking services influence customer satisfaction, with a focus on convenience, security, and reliability. Over the past few years, the use of mobile banking, internet banking, and UPI has increased rapidly, changing how customers interact with banks. Because of this shift, expectations around speed, ease of use, and safety have also increased. The study is based on primary data collected through a structured questionnaire and analyzed using SPSS. Tools such as correlation and regression analysis are used to test the hypotheses. The results show that all three factors—convenience, security, and reliability—have a significant positive impact on customer satisfaction.

DOI: https://doi.org/10.5281/zenodo.20323966

Archana_publication

Implementation Of Virtual Reality-Based Logistics Training Across Multi-Branch Training Environments In Saudi Arabia

Authors: DON Virtual Reality Abstract: Virtual Reality (VR) technologies are increasingly being integrated into workforce development programs to improve operational readiness, enhance safety, and support practical skill acquisition. This article…

Role Of Financial Management Practices In The Performance Of Small Enterprises In The Service Sector

Authors: Prajakta Shewale, Prof. Dr.Prashant Kalwade Abstract: This study examines the role of financial management practices in enhancing the performance of small enterprises operating in the service sector. Financial management…

“Impact Of Digital Banking On Coustomer Satisfaction”

Archana_publication

Related Posts

Implementation Of Virtual Reality-Based Logistics Training Across Multi-Branch Training Environments In Saudi Arabia

Role Of Financial Management Practices In The Performance Of Small Enterprises In The Service Sector