Authors: Ishara Senanayake
Abstract: This review article investigates the paradigm shift in enterprise resource planning, moving from static system migrations to continuous, AI-led business transformation. In the enterprise landscape, the fusion of cloud-native DevOps and intelligent automation on the SAP Business Technology Platform serves as the primary catalyst for organizational agility. The research evaluates the "Clean Core" mandate as the architectural prerequisite for this evolution, enabling side-by-side extensions that preserve the integrity of the digital core. Central to the discussion is the transition from rule-based automation to "Agentic AI," where autonomous agents reason across end-to-end workflows such as lead-to-cash and source-to-pay. The study further analyzes the role of AI-augmented DevOps in accelerating the software delivery lifecycle through generative code assistance and self-healing quality gates. By addressing implementation hurdles like legacy technical debt and the global skills scarcity, the paper outlines a strategic roadmap for the "Zero-Touch" autonomous enterprise. The review concludes that the integration of cloud-native principles with cognitive process mining is no longer a localized innovation but a fundamental capability for sustained resilience and competitive differentiation in a hyper-connected global economy.
DOI: https://doi.org/10.5281/zenodo.19437527
