Authors: Apoorva Solanki, Dr. Sabeeha Fatima
Abstract: The rapid growth of digital payment systems has changed the financial landscape in India. The Unified Payments Interface (UPI) has become a leading platform. Developed by the National Payments Corporation of India (NPCI), UPI has significantly improved accessibility, convenience, and efficiency in digital transactions. This study looks at the adoption of UPI and digital payment systems among different age groups in India using secondary data sources. The research reviews published reports, RBI data, NPCI statistics, research articles, and government publications to understand how different age groups adopt these technologies, the trends in growth, and the factors that influence this adoption. The study points out differences in digital payment usage between younger, middle-aged, and older populations. It also examines factors like technological awareness, smartphone use, internet access, , and ease of use that affect adoption behavior. The findings show that younger age groups have higher adoption rates due to their familiarity with technology, while older populations are gradually accepting these systems thanks to digital literacy programs and supportive policies. The study concludes that UPI has played a key role in promoting financial inclusion and decreasing reliance on cash transactions in India. However, challenges such as the digital divide, cybersecurity issues, and infrastructure limitations still impact consistent adoption among all age groups.
DOI: https://doi.org/10.5281/zenodo.19015881
