Authors: Dr. Sadaf Khan, Associate Professor, Shivam Mishra.
Abstract: Human Resource Management (HRM) plays a vital role in enhancing employee performance and organisational effectiveness in the banking sector. Among various HRM practices, employee training is a key factor in improving employees' knowledge, skills, and competencies to meet the dynamic demands of the banking industry. This study examines the employee training practices at State Bank of India and evaluates their impact on employee performance, job satisfaction, and organisational productivity. The research focuses on the objectives, methods, effectiveness, and challenges of training programmes implemented by the bank. The study is based on both primary and secondary data collected through questionnaires, interviews, annual reports, journals, and other relevant sources. The findings indicate that well-structured training programmes significantly improve employees' technical skills, customer service quality, and adaptability to technological changes. The study concludes that continuous training and development are essential for maintaining employee competence, increasing operational efficiency, and ensuring sustainable growth in the banking sector.
