Authors: Dr R Janani, Mrs S Saranya Jegajothi, Dr Shankar Ganesh, Dr. Vijaya Rani N
Abstract: The incorporation of AI technologies into decision making in organizations is an example of a paradigm change in contemporary management processes. In this paper, we look at how AI-based decision making increases the efficiency of managers during strategic, tactical, and operational decision making. Based on the theories of decision-making theory, dynamic capabilities theory, and socio-technical system theories, we have developed an effective model of decision making where capabilities of artificial intelligence are combined with human judgment in order to maximize organizational results. The methodology of research includes the use of deep reinforcement learning and explainable AI technologies for more transparent and efficient decision making. Quantitative results based on the analysis of datasets from various organizations show that decision making assisted by AI increases decision speed by 58% and strategic efficiency by 41%.
DOI: http://doi.org/10.5281/zenodo.21349360
