Authors: Priyanka Saxena, Dr. Kirti
Abstract: The increasing complexity of modern organizational environments has highlighted the importance of leadership competencies that extend beyond technical expertise. Emotional intelligence (EI) has emerged as a key capability that influences leadership effectiveness and team performance across various industries. This study presents a systematic review examining the influence of emotional intelligence on leadership effectiveness and team performance within the manufacturing sector in the Delhi-NCR region of India. The review synthesizes scholarly research published between 2010 and 2025 using major academic databases including Scopus, Web of Science, Google Scholar, ScienceDirect, and Emerald Insight. The findings indicate that emotionally intelligent leaders demonstrate superior communication, conflict resolution, decision-making, and motivational capabilities that contribute significantly to improved team productivity and organizational performance. The review also highlights that EI competencies such as self-awareness, empathy, emotional regulation, and social skills are essential for effective leadership in manufacturing organizations characterized by diverse workforces and high production pressure. However, leaders in industrial settings face challenges including workforce diversity, communication barriers, and work stress that may affect leadership effectiveness. The study identifies research gaps related to region-specific empirical studies within the Delhi-NCR manufacturing sector and proposes a conceptual framework linking emotional intelligence, leadership effectiveness, and team performance. The findings provide important implications for leadership development, organizational training programs, and workforce management strategies aimed at improving productivity and collaboration in manufacturing organizations.
DOI: http://doi.org/10.5281/zenodo.20593336
